(Frequently Asked)
Common Questions
Answers to some things you may wonder about installing and running a Plush Vending micromart in your building — requirements, costs, service, and support.
Who stocks the micromart?
Plush Vending fully stocks and services every unit. Your team doesn’t handle inventory, cleaning, or maintenance.
- Our staff restocks based on real-time sales data.
- We handle all quality control and product rotation.
What are the site requirements?
We need an indoor footprint and basic utilities to operate safely and reliably.
- Approx. 4ft x 3ft space with clear front access.
- Standard 110V outlet within 6–10ft of the unit.
- Wi-Fi access or allowance for cellular connectivity.
- Consistent foot traffic from tenants, members, or employees.
Is there an installation fee?
Yes. A one-time installation fee applies and is confirmed in writing before scheduling.
- Covers delivery, placement, and initial configuration.
- Quoted during onboarding based on site specifics.
What about power & connectivity?
Units use modest power and secure connectivity for payments and inventory.
- Energy draw comparable to a mini-fridge (exact kWh available on request).
- Connectivity is limited to payment processing and telemetry.
Do you offer revenue share or a host fee?
Select locations may qualify for revenue share or a monthly host fee.
- Eligibility depends on traffic and placement visibility.
- Details are finalized in your written agreement.
How often do you restock and clean?
Restock cadence is data-driven and tailored to your building’s usage.
- Replenishment schedules adjust with real-time sales trends.
- Our team handles cleaning and on-site maintenance.
How are payments handled?
All purchases are cashless for speed and security.
- Tap, mobile wallet, or chip—no cash acceptance.
- Transactions run through our PCI-compliant processor.
What if something breaks?
We manage repairs and support end-to-end.
- Report issues via your host contact or support email.
- We triage remotely and dispatch techs when needed.
Can you brand the unit for our building?
Yes—co-branding and location mentions are available.
- We can list your location on our site (opt-out available).
- Custom signage or wraps can be discussed separately.
How do we end the partnership?
Our agreements are flexible with a straightforward exit.
- Either party may terminate with 30 days’ written notice.
- We remove the unit and restore the area to original condition.
Are hosts liable for product or payments?
No—Plush Vending carries coverage and manages operations.
- We hold general liability insurance for our units.
- We handle product safety, payments, and customer support.
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